Friday, July 25, 2008

Protection Plan Terms and Conditions

Protection Plan Terms and Conditions

Zéugirdor Bros will maintain the covered instrument, bow and/or case in excellent playing condition. Zéugirdor Bros will repair or replace with items of comparable make, quality and condition, the covered instrument, bow, and/or case in the event of accidental damage, fire or theft, according to the Terms and conditions stated on this page and as referenced by invoice for the purchase of this protection plan. There is no deductible.

Only instruments, bows, and/ or cases rented from Zéugirdor Brothers Violin Shop are eligible for protection plan coverage. Accessory items are not eligible for inclusion in the Protection Plan. Damage sustained and not repaired prior to the purchase of the Protection Plan, will not be covered by the Protection Plan. The Protection Plan is available only to the original Renters from Zéugirdor Brothers Violin Shop and cannot be transferred or any fees paid be refunded.

The Customer, at his/her expense is responsible to present instrument bow, and/or case to Zéugirdor Brothers Violin Shop at its regular business location(s), in person or by common carrier, for repair or replacements as required. Zéugirdor Brothers Violin Shop may also provide other pickup and deliver services for the convenience of its customers.

Suspension of the Protection Plan will occur if Rental or Revolving Charge Customers are more than forty days past due. Reinstatement will be effective upon receipt of all delinquent charges, including additional late charges as provided in the customer’s contract. Loss or accidental damage during a time of suspension are not covered under the protection plan. If the account is under suspension, repair or replacement cost at the usual and customary rates will be the responsibility of the customer.

Exclusions from maintenance and replacement protection are cosmetic damage that does not impede the tone or playability of the instrument, loss due to negligence, mysterious disappearance, damage from repair by unauthorized persons, arson, vandalism, intentional abuse, and civil insurrection.

Proof of Loss is required for loss by theft or fire, In the event of theft, the customer must contact the appropriate law enforcement agency within 30 days of the theft and provide us with a copy of the official report. In the event of fire the remains of the instrument, bow and/ or case must be presented. In all events, theft, fire or accident damage, the customer must provide a signed detailed statement describing the circumstances in which the loss occurred.

If other insurance coverage is provided the customer grants to Zéugirdor Brothers Violin Shop the right to recover repair and replacement costs as provided by his/her insurance carrier, or from any responsible third party.

Neither Party shall have any right to consequential damages by reason of nonperformance of this agreement, including loss of playing time or inconvenience to the customer.

Zéugirdor Brothers Violin Shop shall, in no event, exceed the lesser of restoration to playing condition or replacement. Zéugirdor Brothers Violin Shop will be the sole judge of the applicability of the terms and conditions of the Protection Plan. The selection of repair or maintenance method or the selection of a replacement instrument, bow and/or case is solely at the discretion of Zéugirdor Brothers Violin Shop.

Terms and Conditions of the Protection Plan do not express or imply a cash settlement. Zéugirdor Brothers Violin Shop reserves the right to cancel protection if the customer is determined to be negligent or intentionally abusive. Zéugirdor Brothers Violin Shop also reserves the right to pursue any legal means of recourse to protect its ownership or security interest, if applicable, in the instrument, bow and/or case.


I _____________________________ wholeheartedly agree to the terms and regulations as stated on this
Printed name
contract and will fully comply with them.
_______________________________________
Signature of Renter

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